h1

Exporting: Mission Possible – Two Companies’ Stories

March 3, 2015

This post contains external links. Please review our external linking policy.

Laura Ebert is a Trade Specialist at the International Trade Administration.

First Choice Marine Supply CEO Craig Ruda and interpreter Gabriela Schulten meet with potential distributor Maress Supply in Santiago, Chile

First Choice Marine Supply CEO Craig Ruda and interpreter Gabriela Schulten meet with potential distributor Maress Supply in Santiago, Chile

At the end of last year, 14 companies from the Tampa Bay area in Florida traveled to Santiago, Chile on a trade mission. Led by the Tampa Hillsborough Economic Development Corporation, the companies came armed with market assessments and meeting agendas prepared by the U.S. Commercial Service in Chile. Their mission: to find new export opportunities in Chile.

Joining a trade mission is a great way to learn firsthand about new export markets and meet face-to-face with potential partners and clients. Increasingly, city, state, and regional organizations are teaming up with the U.S. Commercial Service to offer tailored missions for local companies. What is it like to participate in a trade mission? To find out, we recently spoke with two companies that participated in the mission to Chile.

Hydro-Dyne Engineering is a manufacturer of screening and grit removal equipment for water and waste water treatment plants. The company began exporting to help diversify its sales base. Initially, joining the mission was a hard sell to President Jay Conroy. “I was afraid that going down with a government contingency could slow us down and thought we could do it on our own,” said Conroy. “The biggest surprise was how well the mission was organized. Even putting a lot of resources behind it, we wouldn’t have done as good a job on our own.”

Conroy joined the mission with the goal of interviewing and selecting a representative in Chile. For Hydro-Dyne, this kind of long-term commitment is necessary to market its products, provide design and installation support, and build momentum in a market. Conroy was impressed with the quality of the meetings that were scheduled for him. “We went on the mission to find a representative and I am confident we will have one now because of the trip,” Conroy stated. “The icing on the cake was getting to meet with customers who have already asked for proposals on equipment for specific projects.”

His biggest surprise about Chile? How modern it is. “Most water services are privately operated and run like a business looking for a return,” Conroy added.

First Choice Marine Supply designs, manufactures, and distributes solar lighting for the commercial and industrial marine industry, among others. CEO Craig Ruda came across the mission while doing research on expanding to Brazil. He decided to turn his attention to Chile when he learned of the relative ease of doing business there—especially with the Free Trade Agreement (FTA) between the United States and Chile in place. “Given the FTA, Chile’s growing economy, and their interest in new, energy efficient technologies, it just made sense,” said Ruda.

Ruda went to Chile looking to gather market intelligence and to meet a diverse client base. For him, nothing beats face-to-face interactions for getting an assessment of the true capabilities of a potential agent and for establishing trust with clients. He was impressed by how comfortable Chilean companies were with importing and surprised by the strength of the infrastructure there. Does he consider the mission a success? “Yes, we met all our objectives,” Ruda said enthusiastically.

After all the time and effort put into exploring markets halfway around the world, has exporting been good for business? “Absolutely. Exporting has increased our sales and allowed us to hire,” says Conroy. Hydro-Dyne has doubled its staff over the last two years as exporting has become a larger part of the company’s sales. Exports have driven growth at First Choice Marine as well. “About 50 percent of our market is served through exports. Every one of our people has relationships in other countries on a daily basis,” Ruda added.

If you would like to explore export opportunities for your company and learn more about upcoming trade missions led by the International Trade Administration (ITA), visit our trade mission page. For trade missions to Latin American FTA markets led by ITA and state and local partners, visit our Look South events page.

This message will not self-destruct. Share it!

2 comments

  1. Before I didn`t know so much, thanks for sharing!


  2. Wow I have to look into trade missions for my search engine optimization company. As companies like Chile step up their game for business I imagine they will step up their SEO as well. This is an awesome article and I will be seeing what I can do to sign up. Thanks for sharing!



Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s